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The Key to Assessing Training Needs | Global

By |2018-07-16T11:17:23+00:00October 2nd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training, Uncategorized|

If you are looking for appropriate training for your organisation there are a couple of things you need to consider, including: Identifying what the business needs Identifying what the employees need Identifying and Recognising what skills already exist If you can recognise that training will greatly benefit your business, then it’s time to find out what training is needed to fill the gaps. To do this, an assessment of the skill and knowledge gaps within your business will give you a clear understanding of the training needs.  You can do this assessment in multiple ways including personal interviews, supervisory observation, surveys etc. During your assessment ask the following questions: What is the overall vision of the business? Where is the business heading? What areas of the business could benefit from more training? What are the desired outcomes of training? What resources are allocated or available for training purposes? Are the [...]

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The Guide To Selling a Product or an Idea to a Customer

By |2018-07-16T11:17:24+00:00September 16th, 2015|Uncategorized|

The adage, ‘nothing happens till someone sells something’ is just as relevant today as it ever was. Inevitably, there will be times when you’ll have to encourage or persuade a customer to believe in you and your views and accept or buy-in to your ideas. Given the plethora of material available telling you the best ways to sell, you could be left feeling confused about the best approach to adopt and your confidence level may be affected accordingly. So here are some simple rules that will help you to improve your selling skills when your next faced with this challenge. 1. Think tabula rasa. The 17th century philosopher John Locke believed that man is born with a clean slate – a tabula rasa – so what man comes to think is imposed on him by others. Embrace Locke’s philosophy by assuming that customers have limited or no knowledge of the [...]

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The Keys to Developing a Successful Code of Ethical Conduct

By |2018-07-16T11:17:24+00:00September 14th, 2015|Uncategorized|

Codes of ethics have long been associated with professional bodies and groups. In fact, members of those associations must abide by their codes of ethics. More recently, business organizations have become aware that they need their own codes of ethical conduct. So you may have to develop your own code, providing an ideal opportunity to tailor one that fits the specific needs of your organization and its people. Here are some important steps to follow. 1. Get started on your code of ethical conduct. Following recent global corporate events and scandals, we have become increasingly aware of the need for ethical business conduct. The print and electronic media continue to reveal examples of unethical conduct by global and emerging corporate organisations, as well as smaller local businesses. The need for higher ethical standards in business is obvious. 2. Get started on your code of ethical conduct. Following recent global corporate events and [...]

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Employer Training Obligations Everyone Should Know

By |2018-07-16T11:17:25+00:00September 11th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Uncategorized|

If you are providing training opportunities for your employees, there are a number of responsibilities you are legally and morally required to uphold. Legal Obligations Employers providing any form of training are required to: Educate employees of their personal rights and responsibilities through the training process Ensure no staff members are experiencing discrimination or harassment Provide appropriate supervision and support Provide a training friendly environment for staff including those with specific needs Provide the necessary resources needed to complete the training Have appropriate insurance policies in place, e.g. heavy machinery. Moral practice Although not enforced by law, there are other obligations that represent good leadership and practice. These include: Actively reporting and recording the training and its outcomes Filling any gap left by training employees, e.g. providing temporary workers Providing strategies for any issues that arise due to the training situation. Responsibilities to RTOs If you as an employer have [...]

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Communication as a Stepping Stone to Success

By |2018-07-16T11:17:27+00:00August 25th, 2015|Uncategorized|

At Global Training Institute we love to see people step achieve their career goals and receive promotions through the skills they achieve when doing an online qualification with us. One of the skills that you will learn with us no matter what qualification you are doing is communication. Communication is recognised as a vital skill to have when wanting to advance your career or find a job. You may be the absolute best on the field, but if you are unable to communicate your ideas in a clear and concise way, you will be lost in the multitude of others vying for the same position. Here are some communication tips to help you along: If you are presenting an idea, writing a resume, giving a speech or in an interview, it’s important to know how to organise everything that you would like to say in a coherent way. Identify the [...]

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Recognising Existing Skills | success tips

By |2018-07-16T11:17:30+00:00July 17th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training, Uncategorized|

Before starting training, it’s important to recognise what skills already exist amongst your employees. If they have acquired particular skills through self-tuition, study or life experience, they may not have to actually participate in the course to achieve a qualification. Skills recognition acknowledges that an employee has gained the skills required to complete the course, without actually having to do the course.   Registered Training Organisations apply skills recognition in two ways: Recognition of Prior Learning Credit Transfer Recognition of Prior Learning Recognition of Prior Learning is a formal acknowledgment of skills and knowledge acquired through: Life experience or hobbies including musical, mechanical or linguistic skill Work experience or volunteer work Formal training through other courses, college of training programs at work RPL looks at the existing skills and matches it to the course the student is planning to study. The student may then be able to skip over a [...]

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Get the Most out of Your Advertising Dollar with these 9 Effective Ways

By |2018-07-16T11:17:32+00:00June 22nd, 2015|Uncategorized|

Increased sales depend on a unified, coherent, and consistent marketing program; and advertising is one of marketing's major activities. The success of many businesses depends on effective advertising, which these days can be quite expensive. The following guidelines will help you to maximise your advertising dollar... 1. Be aware that advertising can work. 'I don't believe in advertising. We ran an ad three years ago and didn't get one call!' Plenty of businesses say this each time the idea of advertising is raised - but they never get around to evaluating where the ad was placed, what it said, its size, its audience and particularly why they thought a one-shot ad would produce results. If only they had considered the following advice: 2. Select the appropriate media. The key to successful advertising is to use the right medium to reach the right people - national, state, and local newspapers and [...]

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8 Tips to Help You Get on Well with Other People | Training

By |2018-07-16T11:17:34+00:00June 3rd, 2015|Uncategorized|

We all want to be accepted and well liked by our staff and colleagues, if for no other reason than that it makes our task as managers so much easier. Managers should be easy to get along with and understand other people. If you want to win friends within your organisation, here are some well-proven principles for you to consider... 1. Always be open and honest. Gain a reputation for being a straightshooter. To be open with people, you will need three qualities: Expressing your own views openly and accepting responsibility for your own actions. Reacting honestly to incoming information. Indeed, where an important decision is required from you, disagreement is often better than indifference. Making sure that other people are quite clear where you stand on a particular issue. 2. Empathise with other people. If we make a practice of putting ourselves into the shoes of other people, we [...]

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Handle Drop in Visitors and Save Time in 8 Simple Steps

By |2018-07-16T11:17:34+00:00June 1st, 2015|Uncategorized|

As a manager, you might adopt an open-door policy - a noble objective. Total accessibility, however, can be counterproductive and waste your valuable time. Unless you are prepared to control the extent to which unexpected visitors take up your time, your efficiency as a manager will suffer. Limiting the time taken up by drop-in visitors demands courtesy, good judgement, and tact. Here's some advice to help you minimise the debilitating effects of those often trivial and time-consuming drop-in visits... 1. Have your assistant intercept all visitors. Your personal assistant, if you have one, should discreetly screen all visitors. Most routine problems can be handled in this way. If not, three strategies are possible: Determine the purpose of the visit and make an appointment. The assistant might say 'The manager is busy now. Can I contact you when the manager's free?' Or the assistant might say 'The manager is busy at [...]

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Quick Steps to Challenging Your Employees

By |2018-07-16T11:17:35+00:00May 29th, 2015|Uncategorized|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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Energising Employees

By |2018-07-16T11:17:35+00:00May 15th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Schools, Soft Skills, Uncategorized|

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

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11 Ways to Tackle Your Priorities | Training

By |2018-07-16T11:17:36+00:00May 6th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Uncategorized, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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9 Secrets to Leading Others to Your Way of Thinking | Training

By |2018-07-16T11:17:36+00:00May 4th, 2015|Uncategorized|

Verbal brawling shows a lack of control and an inability to use those vital skills of persuasion. Managers must be able to present their particular point of view or to express an opinion on an issue without being too emotional or engaging in a bout of verbal fisticuffs. Here’s a peaceful way of persuading people to accept your line of thinking and ideas... 1. Avoid arguing with extremists. Until you are shown otherwise, you must assume that others have some fairly good reasons for taking the position they do in any debate or argument. Indeed, most people are rational, so you can always hope to persuade them to accept your point of view. However, remember that, if someone is a fanatic to a cause, you’ll be unlikely to convince them. 2. Analyse your stance before you get involved. Be convinced that the subject or issue is worth arguing about. Will [...]

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Strengthen Your Self-Discipline Muscles Today! | Training

By |2018-07-16T11:17:36+00:00May 1st, 2015|Uncategorized|

What comes to mind when you hear the word self-discipline? It can often sound like a negative term where we visualise ourselves chained to a desk for days on end, or forcing ourselves to do 100 push-ups a day (Ouch!). Perhaps we need to change our view about self-discipline? Self-discipline stretches our will power, work ethic and persistence muscles. Sounds like the muscles we need for success…Interesting. Self-discipline gives you more control over your day, projects, work situation and family life so that instead of scrabbling to meet ends with all areas of your life, you are able to regulate yourself and achieve excellence. It promotes time management and effective planning so that the goals you need to meet are achieved. At Global Training Institute we ensure that when you are completing a qualification with us, you are able to plan it into your life in a constructive and effective [...]

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Develop a Business Plan Today

By |2018-07-16T11:17:36+00:00April 29th, 2015|Uncategorized|

A strategic plan is the ‘where’ of the planning process - where you plan to be at some point in the future. The ‘how’ is the business plan - how you are going to achieve the 'where' of the strategic plan. The business plan usually focuses on a 12 to 18 month period, setting out in operational terms what must be done. Again, the planning process and the commitment to it are the keys. Here are the main steps in the business-planning process... 1. Consider adopting a strategic approach. A useful strategic approach to adopt in drafting a business plan is to see the plan as comprising three main sections - the NOW analysis, the WHERE analysis, and the HOW elements of the plan… The NOW analysis outlines where the organisation is now and would consist of a business diagnostic or situational analysis. The WHERE analysis contains essential information linking [...]

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8 Easy Tips to Help You Get Rid of Your Bad Habits

By |2018-07-16T11:17:36+00:00April 27th, 2015|Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Uncategorized|

Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with whom you are scheduled to meet are adversely affected. Getting rid of bad habits is rarely a straightforward process. If bad habits - smoking, procrastination, perfectionism, gambling, time-wasting, and the like - are getting in the way of the achievement of your life and career goals, here are some key considerations... 1. Decide which habits you seriously want to change. Acknowledging that you have bad habits because others say so won’t change you for the better in the long term. Through embarrassment, you may clean up your messy desk because your colleague comments on it, but it will soon get messy again unless you change your behavior. Ultimately, you will [...]

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Learn How to Handle a Media Interview Today

By |2018-07-16T11:17:37+00:00April 20th, 2015|Uncategorized|

The press and broadcasting media can offer great opportunities to publicise a positive aspect of your organisation. They can also cause problems and create embarrassment when they find that something has gone wrong. These are the two sides of the media coin - and you must be prepared for both. So you could find yourself talking to journalists when you send out a press release and the media respond to it, or when the media themselves have nosed out a story about your company. Are you prepared to cope with such interviews? The following suggestions will help... 1. Know the medium. When providing an interview for any medium, it's important to know its peculiarities. Newspapers cover stories in greater depth, need more backgound material, and seek human-interest items with local angles. Television newsrooms rarely send crews on good-news stories without first making an appointment; but they can disconcertingly arrive unannounced [...]

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10 Easy Tips to Help You Boost Your Self-Confidence

By |2018-07-16T11:17:37+00:00April 13th, 2015|Uncategorized|

Personal confidence is something most of us would like more of. And where do we turn to get it? To ourselves, of course, by bolstering and developing those areas that need attention. Increasing self-confidence is primarily a matter of finding out what makes us feel good about ourselves and then practising the relevant behaviour patterns. To grow in confidence yourself, here are strategies you might consider... 1. Set realistic targets for yourself. Self-confidence will not turn you into Superman or Wonderwoman - only allow you to make the best of what you are personally capable of doing. So set reasonable and realistic expectations for yourself, rather than compare yourself with others. Keep upgrading your own standards in lifestyle, behaviour, relationships, and professional achievements. 2. Know what you do best. If you stop and think about even the small things you do each day, you may be surprised to find some [...]

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11 Things You Didn’t Know About How to Say Thank You

By |2018-07-16T11:17:38+00:00April 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Uncategorized|

Saying 'thank you' has been called the neglected art. Indeed, there is a reluctance among some managers to express adequate appreciation for a job well done. A few simple, well-placed thanks, however, can do wonders to improve the performance of your staff. To maximise the benefits of this powerful word, here are a few useful suggestions... 1. Speak up. Silent gratitude isn’t much use to anyone; you should never mistake your warm feelings and beaming smiles for the art itself. If you express your gratitude to a colleague, though, don't cheapen the value of the well-earned thanks by mumbling the words or by being embarrassed. Think about what you're going to say and how you're going to say it. Even a simple thanks sometimes requires preparation. 2. Say it - and mean it. Every time we express sincere appreciation, we give value to the other person. Our words say, 'You [...]

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