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8 Tips to Change the Way YOU Manage Your Time!

By |2018-07-16T11:17:16+00:00January 4th, 2016|Qualifications, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training|

Time is a constant. There are twenty-four hours in a day, no more, no less. The challenge is to maximise their use – and it’s possible, provided you approach the issue methodically. All accomplishment in life, other than that which results by accident, passes through three stages – the goal, the plan, and the action. By maintaining this sequence, you can better organise yourself to squeeze more out of those twenty-four hours… 1. Identify what is strategic – to you. Know exactly why you’re doing what you’re doing. Identify strategic issues – the essentials of your job or the main reasons why you are employed in your current position – and isolate them from those that are non-strategic. An excessive number, more than six, say, indicates that you need to clarify your role description. Free yourself of the non-strategic issues: eliminate or reduce them significantly – usually by delegating. 2. Set goals [...]

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How YOU can Become a Better Writer

By |2018-07-16T11:17:24+00:00September 23rd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The ability to express oneself clearly on paper and to write effective reports, memos, letters, and other business documents is one of a manager’s most important skills. But some managers find it difficult to write clearly, concisely, and convincingly. Others take far longer than necessary to complete a written assignment. No matter whether your task is a letter, memo, report or novel, you can become a better writer if you follow this advice… 1. Prepare yourself. Before you begin to write, consider these three key issues: Know precisely the purpose of your writing task. You must first be clear about the purpose of your task. Ask yourself: What do I want the reader to think, do, or know? The more specific you can be with your answers, the easier it will be for you to plan your writing. Know your reader. Reading is a solo activity, so you must imagine you are [...]

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A Guide to Using Diaries and Calenders Effectively | training

By |2018-07-16T11:17:24+00:00September 18th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Every manager should use a time planner… a diary, a day book, an appointment calendar, a daily organiser – call it what you will. Although effective time-management primarily depends on personal discipline and willpower, time planners can help you win that daily battle with time. Here are a few guidelines to get you thinking about how to make best use of those essential management tools – diaries and calendars… 1. Know what a diary should be. Pocket or desk diaries and calendars are the traditional ‘appointment books’ – but they ought to be used for more than recording appointments. They require enough space to list one day’s appointments and, on the same page opening, enough room to comment on the planning or recording of the day’s work: telephone calls, reminders, meeting notes, goals, ideas, lists, events. Your diary should become a written record of events, thoughts, and plans – a book [...]

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How to Change the Way You Think and Work With These 10 Steps

By |2018-07-16T11:17:27+00:00August 28th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It was the Roman philosopher Epictetus (50-130) who said. ‘Your will is always within your power. Nothing really stops you. Nothing holds you back, for your own will is always within your control’. Epictetus’s message is particularly relevant today when addressing the issue is ‘change’. You can change if you want to change! Old ways of doing things don’t always work. Be prepared to try new approaches and find new ways to work and to live your life. Here are some approaches to consider. 1. Change the way you think. Constant adaptation to an ever-changing environment is critical for successful people. The invention of the micro-chip (c. 1965) has changed forever the potential for change and the speed at which it occurs. According to Downes and Mui (Unleashing the Killer App, Harvard Business School Press, 1998), the micro-chip has contributed significantly to unleashing what they call ‘the killer app’. We [...]

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How to Get the Most Out of Your Professional Reading

By |2018-07-16T11:17:27+00:00August 17th, 2015|Leadership, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Soft Skills, Training|

To remain fully effective, managers can usually turn to a variety of sources for personal and professional growth – courses, conferences, networking, discussions, professional associations, workshops, and so on. But of all these avenues, research shows that independent reading of professional books and journals continues to be efficient, reliable, accessible, and indispensable. Leaders simply must be readers… 1. Accept this fact: If you’re not reading, you shouldn’t be leading. Leaders must be readers. The American Association of School Administrators supports this message… ‘Reading is the most fundamental, reliable, and efficient resource for leaders. It is the purpose of professional reading to equip the leader for independent creative thinking. It is through the literature that executives live, learn, and think about their swiftly moving and complex profession.’ 2. Set aside time to read. The problem for busy executives is not finding something to read; it’s finding the time! The key is [...]

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How to Prepare a Resume that Will Stand Out From the Rest

By |2018-07-16T11:17:28+00:00August 14th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Soft Skills, Training|

A résumé is a vital first step in achieving your next promotion. It is, in essence, your personal advertisement, a short document encapsulating your qualifications and experience, a door-opener to that all-important next step, the job interview. The following check list is designed to help you to prepare and present a winning résumé… 1. Format Résumés can be prepared in various formats, the most common being: Chronological: your experience and information are listed in reverse chronological order, present job being cited first. This format clearly shows your growth and development. Functional: your work experience is arranged in categories such as project management, leadership, personnel administration, stock control, community relations, and finance. 2. Process The résumé writing process involves the following steps: 1. Assemble the information on yourself. 2. Select information relevant to the position advertised. 3. Decide on résumé section headings. 4. Prepare a first draft. 5. Allow an ‘incubation’ [...]

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Get Yourself Organised – and Save Time in 8 Simple Ways

By |2018-07-16T11:17:34+00:00June 8th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Time is a constant. There are twenty-four hours in a day, no more, no less. The challenge is to maximise their use - and it’s possible, provided you approach the issue methodically. All accomplishment in life, other than that which results by accident, passes through three stages - the goal, the plan, and the action. By maintaining this sequence, you can better organise yourself to squeeze more out of those twenty-four hours... 1. Identify what is strategic - to you. Know exactly why you’re doing what you’re doing. Identify strategic issues - the essentials of your job or the main reasons why you are employed in your current position - and isolate them from those that are non-strategic. An excessive number, more than six, say, indicates that you need to clarify your role description. Free yourself of the non-strategic issues: eliminate or reduce them significantly - usually by delegating. 2. [...]

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12 Tips to Ending Procrastination | Career Success

By |2018-07-16T11:17:35+00:00May 27th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training|

Procrastination is one of the main reasons we don't perform to our full potential. It is a comfortable human habit that is not easy to break. But if you allow procrastination to become deeply entrenched, it can wreck your personal effectiveness and, in turn, the effectiveness of your organisation. Here are a dozen simple techniques that people have successfully used over the years to beat procrastination. Through application, you can discover which will work best for you... 1. The priorities plan If you are forced into procrastination beyond your control because there are just too many tasks and so little time, do the important things first. Prioritise and give greatest and immediate attention to the most pressing jobs. 2. The divide-and-conquer strategy If you are procrastinating because of the sheer awesomeness of a task, the key is to break it up into smaller, more manageable components. Once you start accumulating [...]

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11 Ways to Listen Actively | Training

By |2018-07-16T11:17:35+00:00May 25th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training|

Listening accounts for well over half of a manager's communication time, and it is unquestionably the weakest link in the communication chain. We simply don't listen well enough. The failure is not in the hearing, but in our ability to attend to what we hear. Listening is hard work. It's so easy to 'switch off'. If only we listened attentively and with empathy, we would eliminate so many misunderstandings, arguments, delays, and mistakes. Become a better listener by adhering to the following advice... 1. Commit yourself to each individual act of listening. Whenever you need to hear everything someone is saying, commit yourself - really commit yourself - to do so. Say to yourself, 'The most important thing in my life at this moment is to understand this person's feelings and views.' Accordingly, focus all of your listening capacity on the speaker for the next five, fifteen, or fifty minutes. [...]

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How training keeps you competitive

By |2018-07-16T11:17:35+00:00May 22nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Industries are constantly changing with technology, system updates, legislation etc. To ensure you stay on top of these changes and even lead the way, training is essential. By encouraging your employees to partake in recognised training that is constantly updated and renewed, your business will be kept up-to-date with the latest developments. Some benefits include: Business Opportunities If your staff are acquiring new skills within the industry, they will be more prepared to offer ideas, suggestions and develop new innovative systems or structures. This gives businesses a competitive edge by: Increasing employee productivity Equipping employees to take on a greater variety of work, allowing the business to expand Meeting business objectives more efficiently Technology Many organisations rely on various technology to run efficiently. If employees do not know how that technology is developing, then the business is left behind. Training encourages awareness of changing technology and equips employees to use [...]

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9 Quick Tips on How to Delegate

By |2018-07-16T11:17:35+00:00May 20th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Short Courses, Training|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill... 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just [...]

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11 Ways to Tackle Your Priorities | Training

By |2018-07-16T11:17:36+00:00May 6th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Uncategorized, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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8 Easy Tips to Help You Get Rid of Your Bad Habits

By |2018-07-16T11:17:36+00:00April 27th, 2015|Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Uncategorized|

Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with whom you are scheduled to meet are adversely affected. Getting rid of bad habits is rarely a straightforward process. If bad habits - smoking, procrastination, perfectionism, gambling, time-wasting, and the like - are getting in the way of the achievement of your life and career goals, here are some key considerations... 1. Decide which habits you seriously want to change. Acknowledging that you have bad habits because others say so won’t change you for the better in the long term. Through embarrassment, you may clean up your messy desk because your colleague comments on it, but it will soon get messy again unless you change your behavior. Ultimately, you will [...]

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Realising the Benefits of Training

By |2018-07-16T11:17:37+00:00April 17th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Training is a vital way to keep up to date with new technology, trends, and skills, as well as improving staff motivation and overall business functions. Through training you ensure that you are being resourceful, running the business effectively, and creating staff who are assets to the organisation. If you are considering implementing training within your business/organisation or wondering why it is necessary, here are some valuable benefits as to why training is worthwhile: Business Benefits Despite the size or type of a business, training can impact its effectiveness. Research shows that in a business where training is valued and implemented, productivity increases. Staff who receive training can be up to 230% more productive than those who do not experience training. (Source: Smith A., 2001, Return on Investment in Training: Research Readings, NCVER, pdf - 359K) Higher productivity can affect the entire business, allowing it to expand and increase market share. [...]

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How to Apply the Principles of Best Practice

By |2018-07-16T11:17:37+00:00April 8th, 2015|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Short Courses, Soft Skills, Training|

In an age of increasing deregulation, technological change, and new competitive attitudes, organisations must become nationally - even internationally - competitive. To do so, it is essential to pursue ‘best practices’ - comprehensive, integrated, and cooperative approaches to the continuous improvement of all parts of an organisation’s operations. Leading-edge companies achieve world- class standards of performance in this way. Here are the general principles of best practice. Consider adopting them... 1. Develop a shared vision and strategic plan. Central to achieving best practice is a vision of world-class performance, shared by everyone in the organisation, translated into action through a strategic plan. 2. Ensure that your bosses are committed. Committed bosses are essential to drive and support change processes. And one of their key roles is not only to provide leadership but also to recognise and encourage leadership at all levels of the organisation. 3. Provide a flatter organisational structure. [...]

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5 Quick Tips to Help You Dress the Part

By |2018-07-16T11:17:38+00:00April 6th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Britain’s leading image consultant, Mary Spillane, says in 'Presenting Yourself' that ‘a poor image is self-defeating; it gets in the way of you projecting your true qualities and abilities. Many of us wish this wasn’t the case, that we should be assessed only on our achievements, not on any additional, superficial factor, such as appearance’. But, she insists, how we are packaged speaks volumes about how we value ourselves and respect others, about our sense of quality, creativity, and professionalism. Appearance matters for aspiring executives - and the following provides some useful introductory advice... 1. Know why we are reluctant to look the part. According to top US image consultant Susan Bixler, most aspiring executives fail to maintain a polished professional appearance for four main reasons: Self-consciousness: many feel they would give the impression of being dressy merely to cover technical deficiencies. Cost: most believe looking good would be expensive. [...]

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Becoming a Workplace that Values Training

By |2018-07-16T11:17:38+00:00March 27th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training in an organisation only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are [...]

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How to Communicate Effectively | Training

By |2018-07-16T11:17:39+00:00March 11th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Target Markets, Target Markets, Training, Workshops|

The term ‘communication’ now includes many activities associated with everyday organisational life - oral, face-to-face, formal, informal, personal, interpersonal, nonverbal, and written - which is why so many organisational headaches are attributed to ‘communication problems’. Indeed, a common finding of organisational reviews is that ‘communication needs to be improved’. We spend so much time ‘communicating’, but so few of us give much thought to the essentials of this key management activity... 1. Always work to establish rapport. Without the trust and confidence of others with whom you are communicating, much of what you say will be lost. It is imperative, therefore, that you take time to establish and build rapport. Knowing your audience is a vital part of this process. 2. Attract the attention of your target audience. It’s not what you communicate but how you do it. People are being bombarded with information and have become very selective. If [...]

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How to Prepare a Budget

By |2018-07-16T11:17:39+00:00March 9th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training|

Thomas Paine, the great revolutionary writer, is supposed to have said ‘People don’t plan to fail, they fail to plan’. His words of wisdom can certainly be applied to budgeting. Planning (together with foresight) is acknowledged as the best way to avoid financial problems. A well-planned budget helps you to collect and use information about the day-to-day functions of your business and to spot problems before they derail your business plan. Here are the steps to follow in developing your next budget... 1. See budgeting as a vital management tool. Your budget process consists of three main parts - forecasting revenue and expenditure, recording actual revenue and expenditure, and reporting and acting on variance between the two. Budgets usually evolve from business plans and, therefore, will change over time. Your first budget may be nothing more than a statement of targets. In subsequent years, with established benchmarks and an improving [...]

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How to Prevent Things Going Wrong | Training

By |2018-07-16T11:17:40+00:00March 6th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Things go wrong in organisations for a number of reasons: people might do less than they are capable of, or misuse their resources, or choose an inappropriate time or place to act... We misread situations; we take the wrong actions; we're often out of tune and out of step. But things could be worse: what if our errors were tabulated and published every weekend like those of a football team? You can reduce the number of mistakes in your organisation by considering this advice... 1. Learn from your previous mistakes. Mistakes will happen. Murphy had it right when he said that if anything can go wrong, it will. The worst mistake is to make the same mistake more than once. Learn to analyse what goes wrong, make notes on what to do and what not to do next time - and make sure you get it right in future. 2. [...]

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