Human Resource Management is a critical success factor for any business or organisation. Human resources – the people in a business or organisation and providing a platform for the success of those people – are a critical performance factor for any business or organisation. Many people will readily agree that successfully managing human resources is one of the most challenging and difficult tasks in any business or organisation.
Human Resource managers have broad responsibilities. This may involve overseeing staff recruitment, administration of staff benefits, compensation and remuneration. They are the first point of contact for workers with issues such as information on organisational policies, wages, career progression and opportunities for promotion. They perform difficult staffing duties including redundancies and disciplinary procedures and mediating disputes.